Legal

A lab is a group account created by a lab owner who buys seats for its members. A project assigned to a lab can be opened and worked on by every member of that lab, and its conversations, files, and outputs are visible to them. Only the project's creator or a lab owner or admin can delete a lab project. Lab owners and admins manage seats and membership; removing a member ends that member's access to lab projects but does not delete work already in them. Projects you keep outside a lab remain private to you.

The lab owner is responsible for the members they admit and for ensuring that data placed in lab projects may be shared with those members. Where a lab is operated by an organization, that organization's separate agreement with Nyrus, if any, governs its members' use as described in Section 15.

CATO offers multiple subscription tiers, including free and paid plans. Details of each plan, including features, usage limits, and pricing, are available on our pricing page. We reserve the right to change our pricing at any time, with at least 30 days' notice to existing subscribers; a price change takes effect on your first renewal after that notice period.

Included AI usage on subscription plans is measured in credits. Credits are consumed at different rates by different models and levels of reasoning effort, and each plan allows a set amount of credit use within rolling time windows (currently a five-hour window and a seven-day window); your remaining allowance is shown in the app. When a window is exhausted, AI responses pause until enough earlier usage has aged out of the window. Pay-as-you-go usage is metered as described on the pricing page.

Nyrus may grant complimentary plan access, promotional credit, or invitation codes. These have no cash value, are not refundable or transferable, and may be withdrawn if we reasonably believe they are being obtained or used fraudulently or in breach of these Terms. They expire on the date stated when granted, or twelve months after they are granted if no date is stated. A credit balance is not a bank account, digital wallet, stored-value account, or other payment instrument, confers no property right, and can be used only for the Service.

Paid subscriptions are billed in advance on a monthly recurring basis and renew automatically each month at the then-current price until you cancel. Pay-as-you-go usage is billed in arrears based on actual consumption. All payments are processed through our payment processor. By subscribing to a paid plan, you authorize us to charge the payment method on file for all applicable fees on each renewal date.

Our fees do not include taxes. You are responsible for any sales, use, value-added, goods and services, withholding, or similar taxes that apply to your purchase, other than taxes on our net income. Where we are required to collect a tax, we will add it to your charge based on the billing address on your account. If you are exempt, you must give us a valid exemption certificate before you are charged.

If a charge to your payment method fails, we may retry it, and we may downgrade your account to free features or suspend paid features until the outstanding amount is paid. You remain responsible for all fees incurred, including pay-as-you-go usage that has already accrued. Keep your payment details current to avoid an interruption.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you will retain access to paid features until that date. We do not provide prorated refunds for partial billing periods. If you believe you have been billed in error, please contact us within 30 days of the charge.

You provide content to the Service, including prompts, instructions, questions, uploaded files, datasets, project files, memories you save, and literature you collect or annotate ("Input"). In response, the Service generates analyses, statistical results, code, figures, tables, reports, documents, structured records, and other text or files ("Output" or "AI Output"). Input and Output together are your "User Content".

You retain all rights, title, and interest in your Input. We do not claim ownership of your User Content. Ownership of Output is addressed in Section 8.

You are responsible for your Input. You represent and warrant that you have all rights, licenses, consents, and permissions needed to provide your Input to the Service and to have it processed as these Terms describe, including any participant consent, data-use agreement, repository or publisher terms, or institutional approval that applies to it.

By providing Input or generating Output, you grant us a limited, non-exclusive, worldwide license to store, process, transmit, and display your User Content as necessary to provide, secure, evaluate, and improve the Service, subject to these Terms and our Privacy Policy.

Each project has its own durable working filesystem, attached to that project's isolated sandbox while the agent works. Uploaded files, generated code, figures, and other outputs live in that filesystem until you delete them or delete the project. Sandbox pods receive no cloud-storage credentials or application secrets, cannot reach other projects' filesystems, and are blocked from internal cloud networks and metadata services.

Uploading a file does not, by itself, copy the full raw file into an agent trajectory. If CATO reads or processes the file, excerpts, selected rows, summaries, tool results, generated outputs, or other content surfaced to the agent may be recorded in the applicable trajectory. For full details, please refer to our Privacy Policy and Data Processing notice.

CATO records agent trajectories. A trajectory may include your prompts, model responses, tool calls and results, generated code, citations, reviewer results, execution metadata, safety signals, and User Content that appears in those records. We use these records to operate and restore workflows, reproduce failures, evaluate scientific performance, prevent misuse, enforce our policies, investigate security events, create curated evaluation and training data, and improve or train CATO models and agent systems.

Production systems may create operational records but cannot read them back for training. A restricted cleaning and approval pipeline must read an operational record, apply the applicable review and minimization controls, and create a separate approved copy before a training system can access it. Training systems have read access only to the training-approved store.

By accepting these Terms and using CATO, you authorize this processing. Do not submit PHI or other identifiable health data through a standard account, and do not submit confidential or third-party content unless you are authorized to have it processed as these Terms describe. You may contact contact@nyrus.ai to request that identifiable records no longer be selected for future model-improvement datasets. A request does not affect processing completed before it is implemented or records that must be retained for security, fraud prevention, policy enforcement, disputes, or legal obligations.

We do not authorize third-party model providers to use your User Content to train their own models. Where supported, CATO uses zero-data-retention inference paths. This restriction does not prevent Nyrus from using trajectories to improve CATO and its other offerings as described above.

You may export or delete User Content through the Service. Deleting a conversation or project removes the primary application copy, but it may not immediately remove copies from security, diagnostic, trajectory, or backup systems. Trajectory records already written cannot be removed on request; you may email contact@nyrus.ai to ask that identifiable records no longer be selected for future model-improvement datasets. De-identified or aggregated evaluation and training data may be retained where permitted by law. Data already included in a training run that is underway, and improvements already incorporated into trained model weights, cannot generally be traced back and selectively reversed.

The Service, including its design, architecture, source code, documentation, branding, and all associated intellectual property rights, is and remains the exclusive property of Nyrus. These Terms do not grant you any right, title, or interest in the Service except the limited right to use it in accordance with these Terms.

As between you and Nyrus, and to the extent permitted by applicable law, you own the Output. We hereby assign to you all of our right, title, and interest, if any, in and to the Output. You are free to use, publish, and distribute your Output without restriction, provided you comply with these Terms, applicable laws, and institutional policies.

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, including to improve the Service, without any obligation to you.

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to access the Service ceases immediately. You remain responsible for any outstanding fees incurred prior to termination. If you close your account before the end of a paid period, you give up the rest of that period and no refund is due.

We may suspend or terminate your account at any time if we reasonably believe that you have violated these Terms or engaged in fraudulent or abusive behavior, or if the law requires it. Where practicable, we will provide advance notice and an opportunity to export your data before termination.

If you believe a suspension or termination was made in error, you may appeal by emailing contact@nyrus.ai with the details. We will review the appeal and tell you the outcome.

Upon termination, your license to use the Service terminates immediately. Sections of these Terms that by their nature should survive termination continue in effect, including User Content and Data, Limitation of Liability, Indemnification, Disclaimer of Warranties, Intellectual Property, Dispute Resolution, and General Provisions, and you remain responsible for any unpaid fees.

Before either of us starts arbitration or a lawsuit, we agree to try to resolve the dispute informally. You start by emailing a written notice to contact@nyrus.ai with "Dispute Notice" in the subject line, describing the dispute and what you want; we start by emailing the address on your account. The notice must be sent by the person with the dispute, not by counsel alone. Either of us may then ask for a video or telephone conference to discuss it. If the dispute is not resolved within 60 days after the notice is received, either of us may begin arbitration. Any limitation period is paused during that 60-day window.

Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service, regardless of when it arose, will be resolved by binding arbitration. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules or, where you use the Service on behalf of an organization, its Commercial Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitration will be conducted by a single arbitrator, by video conference or written submissions unless the arbitrator decides a hearing is necessary, in which case it will be held, at your choice, in Delaware or in a location reasonably convenient to you. The arbitrator has exclusive authority to decide all issues, including the scope and enforceability of this Section, except that a court, not the arbitrator, decides whether the Class Action and Jury Trial Waiver is enforceable. The arbitrator may award the same relief a court could award to you individually, and judgment on the award may be entered in any court with jurisdiction. Arbitration fees are allocated under the applicable AAA rules, and Nyrus will not seek its legal fees from you in arbitration unless the arbitrator finds your claim frivolous.

Either of us may bring an individual claim in small claims court if it qualifies. Either of us may also seek an injunction or other equitable relief in court to stop unauthorized use or abuse of the Service or infringement of intellectual property rights.

You and Nyrus agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. To the extent a claim proceeds in court rather than arbitration, you and Nyrus each waive any right to a jury trial.

If 25 or more claims raising substantially similar issues are asserted against Nyrus by the same or coordinated counsel within 90 days, you and Nyrus agree to ask the administrator to group them into batches of up to 50 and assign one arbitrator to each batch, with a single set of fees and a single hearing per batch. This paragraph does not affect the individual nature of each claim.

You may opt out of arbitration by emailing contact@nyrus.ai with "Arbitration Opt-Out" in the subject line, your name, and your account email, within 30 days of creating your account or, for a change to this Section, within 30 days of that change taking effect. If you opt out, the rest of these Terms still apply, and disputes will be resolved in the courts named in Section 15.

If any part of this Section is found unenforceable, the rest remains in effect, except that if a finding would allow a class, collective, consolidated, or representative proceeding to go forward in arbitration, this entire Section is unenforceable as to that dispute, which will then be resolved in court.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Subject to Section 14, any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.

You must comply with all applicable export control, sanctions, and trade laws, including those of the United States. You may not use the Service in, or for the benefit of, any country or territory subject to comprehensive U.S. sanctions, or if you are on a U.S. government restricted-party list, and you may not use it for any end use those laws prohibit. Your Input must not include data, sequences, designs, or technical information whose release or export requires a government license, including controlled biological agents, toxins, and related technology.

You may not assign or transfer these Terms or your account without our prior written consent, and any attempt to do so is void. Nyrus may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of all or substantially all of its assets, and will notify you if it does.

Neither party is liable for any delay or failure to perform, other than a payment obligation, caused by events beyond its reasonable control, such as natural disasters, epidemics, war, terrorism, labor disputes, government action, failures of the internet or of third-party infrastructure or AI inference providers, or utility outages.

We may update these Terms from time to time, for example to reflect changes in the law, in the Service, or in how we operate it. If a change materially and adversely affects your rights or obligations, we will notify you by email or through a prominent notice within the Service at least 30 days before it takes effect. All other changes take effect when we post the updated Terms with a new effective date. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms; if you do not agree, stop using the Service before that date.

Changes to these Terms do not apply to any dispute between you and Nyrus that arose before the change took effect. That dispute is governed by the version of these Terms in force when it arose.

Legal notices to Nyrus under these Terms must be sent by email to contact@nyrus.ai with "Legal Notice" in the subject line, and are effective when received. We may give you notice by email to the address on your account, which is effective when sent, or by a notice within the Service, which is effective when posted. Keep your account email current.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

If you use CATO under a separate written agreement between Nyrus and you or your organization, such as a pilot, institutional, or enterprise agreement, that agreement governs your use. Where it conflicts with these Terms, the Privacy Policy, the Usage Policy, or the Data Processing notice, the separate agreement controls. Nothing in these Terms reduces the data-use, confidentiality, security, or deletion commitments Nyrus has made in such an agreement, including any restriction on using your content to train or improve models.

Subject to the preceding paragraph, these Terms, together with our Privacy Policy, Usage Policy, and Data Processing notice, constitute the entire agreement between you and Nyrus regarding your use of the Service and supersede all prior versions of these documents.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

If you have questions about these Terms, please contact us at contact@nyrus.ai.