Troubleshooting
Diagnose current production workflows without losing runs, duplicating usage, or exposing sensitive information.
Before retrying: reopen the same conversation, check durable response or job status, inspect partial artifacts, and check Settings → Billing. Repeated retries can create duplicate jobs, artifacts, and usage.
Uploads and Data
Sign-in and Account
Chat and Durable Runs
Workspace and Artifacts
Literature Intelligence
Memory and Sharing
Still Having Issues?
Submit a ticket from Contact Support. Include IDs, timestamps, reproducible steps, and redacted errors. Do not include credentials, protected health information, raw confidential data, or copyrighted full text.